Privacy Policy

Effective Date: August 2023

Last Updated: March 2025

Introduction

Mallard Agency values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit mallardagency.com. By using our Website, you consent to the terms outlined in this Privacy Policy.

Information We Collect

We collect various pieces of information when you interact with our Website.

Personal Information – when you voluntarily provide it, we may collect personal information such as:

• Name
• Email address
• Phone number
• Company name
• Any other details submitted via contact forms or email signup

Non-Personal Information – we automatically collect certain information when you visit our Website, including:

• IP address
• Browser type
• Pages visited
• Time spent on the Website
• Referral source

This data helps us improve the user experience and optimize our Website’s performance.

How We Use Your Information

We use the collected information for the following purposes:

• To respond to inquiries and provide customer support
• To send newsletters, marketing materials, or promotional content (only if you have opted in)
• To improve our Website’s functionality and user experience
• To analyze trends and measure engagement
• To comply with legal obligations

How We Protect Your Information

We implement security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Sharing of Information

We do not sell or rent your personal information. We may share data with:

• Service providers: Third-party tools that help us operate our business (e.g., email marketing platforms, analytics services).
• Legal authorities: If required to comply with the law or protect our rights.

All third-party service providers are required to maintain the confidentiality of your data.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience. Cookies help us analyze site traffic, remember preferences, and improve content.

You can adjust your browser settings to disable cookies, but this may affect website functionality.

Your Rights & Choices

Depending on your location, you may have the right to:

• Request access to your personal data
• Request corrections to inaccurate data
• Request deletion of your information
• Opt-out of marketing emails (unsubscribe link included in all emails)

To exercise any of these rights, please contact us at info@mallardagency.com.

Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before sharing personal information.

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page, and we encourage you to review it regularly.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Mallard Agency
1363 Brumlow Ave, Southlake, TX 76092
info@mallardagency.com
(214) 233-6584